KINDLE TROUBLESHOOTING

Despite being in top position in the tablet industry, Kindle users still face some technical issues. So, we have made some efforts to help Kindle users with some solutions to its most common issues.

IS YOUR KINDLE NOT CONNECTING TO THE PC? LET’S SEE HOW TO FIX IT

Many people find it difficult to connect their Kindle to a computer or laptop. When you will try to transfer your files from one source to another, you might find a message that devices have been disconnected or not responding or you may not get the device to appear as a drive on the computer, here is the most simple solution to this problem:

  • Power off your Kindle Fire and your computer and on it again after a few seconds.
  • Try to connect them again.
  • If you feel like that there is a problem with a USB cable, try to another USB cable.
  • You can use dropbox to transfer files wirelessly from your Kindle to a computer.


kindle support

IS YOUR KINDLE FIRE NOT CHARGING?

Many Kindle users have reported that they face issues with Kindle Battery, most of the devices won’t charge and, while some charge too slowly or some charge to just a specific amount of percentage. Let us see how we can fix this issue:

  • Power of the Kindle Fire and charge it for a few hours.
  • Make sure that cable is working fine by checking it with other devices.
  • If you find no light indicator turned on, push the cable a bit, some Kindle Fire device may have a loose part.
  • Use the original charger to save the battery life of Kindle Fire.

ARE YOU FACING TROUBLE WITH STARTUP?

Some users have a complaint that they face brief freezes while starting up their Kindle devices. Let’s see what can be the solution for this problem:

  • Hold the power button for twenty seconds to reboot the devices and then click on the power button again to turn it back on. This might clear all the issues that you are facing with the device.
  • Hold the power button for twenty seconds until the device is completely off, now plug the charger and hit the power button on.
Kindle Fire Help

PRE-INSTALLED BROWSER DOESN’T START?

Many users have a problem with poor performance and crashing issues. Here’s the best solution that you can use to fix this problem.

  • Hold the power button for twenty seconds to reboot the device and turn it on again.
  • Open settings -> Application-> manage all Application->Application->Silk Browser->Clear data to clear app on Silk Browser.
  • Download a third-party browser like Mozilla.

IS YOUR KINDLE FROZEN?

TRY Soft Reset:
  • Hold the power button for seven seconds and release, you will see the Kindle screen flash and will start loading up again.
Try Hard Reset

If a soft reset doesn’t fix your issues, try doing a hard reset.

  • To perform a hard reset, you need to hold the power button for 45 seconds before releasing it.
  • Once it is done, you will see the Kindle rebooting.

Perform a software update

  • Make sure that you are using the latest software of the Kindle.
  • This can be done by selecting a software update.