How do i fix my Kindle device not charging issue

From several Kindle issues, one major problem that users face is the Charging issue. When your Kindle won’t charge it becomes frustrating, right?? Well don’t worry here is the solution. If your Kindle device is not charging then you must try the below-given suggestions. Here we the Kindle support team have given some hassle-free suggestions that will assist you in resolving the charging issue in no time.

Following are the suggestions you can opt to get rid of the Kindle charging issue:

Connecting Power Cable:

First of all plug out the power cable and then plug it in again. Furthermore, disconnect the power cable from the Kindle device and then reconnect it again. Thereafter check the plug, is it properly inserted and supplying power to the device or not. Sometimes due to poor connection of the cable, the Kindle may create charging issues.

Restart the Kindle:

The second option you can try is unplugging the charging cable and restart your device. To restart the Kindle device you need to long-press the power button for at least 20 seconds. Sometimes the firmware or software minor issues of Kindle device get resolve once you restart it.

amazon Kindle customer service

Kindle Power Cable:

Check your Power cable. If your Power Cable has any cracks then replace it or try to use any other compatible cable.

Kindle Power Adapter: 

After checking the power cable, go for the Power Adapter. Yes, check the Power adapter. Kindle Support team suggests you not to use any local adapter. Buy Kindle adaptor from Amazon only. If you are using any other Power Adapter then its white input must be 5.25V-Max500mA i.e. it requires a voltage under 5.25v.

Charging Port: 

Check the Kindle device Charging Port. Sometimes due to loose or broken charging port, Kindle device not charge. If the Kindle charging port has any cracks then repair it with Kindle Support Help experts.

Kindle Battery Broken: 

If your Kindle is encountering frequent restart or charging issues that means the battery is damaged. This also happens when your Kindle device gets too old. If your Kindle device battery is too old or any damage is done in it then the charging issue will definitely happen. In such a situation, all you need to do is to replace the Kindle battery.

Dead Battery: 

If you haven’t used your Kindle device for a long time that can lead your Battery to a dead situation. If your Kindle device battery is dead then charging will not happen even you plug the charger in. In this case, also you have to replace your Kindle battery.

Adjust Brightness/Volume level: 

You must be thinking that it is a weird suggestion but yea there are several users who have stated that when they lowered the brightness and the volume level the Kindle device stops charging. So you can also try this one, maybe it works.

We hope with the help of the above given suggesting you will be able to charge your Kindle device. If still, the problem persists you can call the Kindle Support Executive by dialing the toll-free number i.e. 1-877-550-1655

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How to Transfer Kindle Books to Your Kindle via USB

Connect kindle to pc

If you don’t have a Wi-Fi network, you can easily transfer Kindle books, magazines, and newspapers from a pc to your Kindle e-reader via USB cable.
You can transfer books, magazines, and newspapers from a pc via USB to your Kindle e-reader, third generation or newer. See that which Kindle E-reader do I have? If you’re undecided which Kindle e-reader model you’re using.
Purchased content from the Kindle Store is hold on within the Cloud and is obtainable for transfer from Manage Your Content and Devices.
To transfer content from a pc to your Kindle:

For any Kindle e-reader, sixth generation or newer:
1. Go to Manage Your Content and Devices and find the content you wish to transfer to your Kindle.
2. Select the Actions computer menu, choose your Kindle, so click transfer.
3. From the computer drop down menu, choose your Kindle, so click transfer.
* Note that folder you transfer your content file to. You’ll transfer your content from this folder to your Kindle.
4. Connect your Kindle to your pc with the USB cable.
Your Kindle seems within the same location on your pc that external USB drives seem.
* Windows: Your Kindle seems within the pc or my pc folder.
* Mac: Your Kindle seems on the desktop.
5. Open the Kindle folder, so open the documents folder.
6. Locate the downloaded file on your pc, so drag and drop the compatible file into the documents folder inside the Kindle folder.
7. Safely eject your Kindle from your pc.
8. For touch-screen devices, make certain that you just are on the Downloaded tab to look at your downloaded Kindle content.

If you still face any issue you can contact Amazon kindle help or Call : 1-877-550-1655.

For Kindle Keyboard Device (3rd Gen), and Kindle eReader (5th Generation):
1. Go to Manage Your Content and Devices and find the content you wish to transfer to your Kindle.
2. Select the Actions button next to the title, and click on transfer & Transfer via USB.
3. From the computer menu, choose your Kindle, so click transfer.
* Note that folder you transfer your content to. You’ll transfer your content from this folder to your Kindle.
4. Connect your Kindle to your pc with the USB cable.
Your Kindle seems within the same location on your pc that external USB drives seem.
* Windows: Your Kindle seems within the pc or my pc folder.
* Mac: Your Kindle seems on the desktop.
5. Open the device folder, so open the Documents folder or Internal Documents folder.
6. Locate the downloaded file on your pc, so drag and drop the compatible file into the suitable folder. Looking on your device sort, the folder names could vary.
7. Safely disconnect your device from your pc once the transfer is complete.
Having trouble with Kindle? Visit our website kindle.com/support or call  Amazon kindle customer service number.

For Kindle Touch Device (4th Generation):
1. Go to Manage Your Content and Devices and find the content you wish to transfer to your Kindle.
2. Select the Actions button next to the title, and click on transfer & Transfer via USB.
3. From the computer menu, choose your Kindle, so click transfer.
* Note that folder you transfer your content to. You’ll transfer your content from this folder to your Kindle.
4. Connect your Kindle to your pc with the USB cable.
Your Kindle seems within the same location on your pc that external USB drives seem.
* Windows: Your Kindle seems within the pc or my pc folder.
* Mac: Your Kindle seems on the desktop.
5. Open the device folder, so open the Documents folder or Internal Documents folder.
6. Locate the downloaded file on your pc, so drag and drop the compatible file into the suitable folder. Looking on your device sort, the folder names could vary.
7. Safely disconnect your device from your pc once the transfer is complete.
8. Connect your Kindle to your pc with the USB cable
If you wish to concentrate to music whereas you’re reading, you’ll transfer your MP3 files from your pc to your Kindle bit via USB. Kindle solely supports MP3 audio files. AAC, WAV, MP3 files with Digital Rights Management (DRM), and alternative music file formats aren’t supported.

Tip: Whereas there’s no limit to the amount of MP3 files and audiobooks that you just will transfer to your Kindle, confine mind that these files are larger, and area could become a thought.

1. Connect your Kindle to your pc with the USB cable.
Your Kindle seems within the same location on your pc that external USB drives seem.
* Windows: Your Kindle seems within the pc or my pc folder.
* Mac: Your Kindle seems on the desktop.
2. Open the Kindle folder, so open the music folder.
3. Locate the MP3 on your pc, so drag and drop the compatible music file into the music folder within the Kindle folder.
4. Safely eject your Kindle from your pc.
5. From your Kindle, press the house button, choose the Menu, and so choose Experimental.
6. Select MP3 Player to concentrate to music whereas you browse.

Get Kindle Support e-reader from our experts and get it up & running.

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Kindle Can’t Connect To WIFI ?

Wish to spend some time while sitting on the couch and reading e-books on your Kindle? But when you try to connect your Kindle you find that it is not connected. Feeling Disappointed??? If your Kindle is not connected to the internet or Kindle cannot connect with computer  then you will not be able to read E books.

If you are stuck in the same situation then do not worry here is the simple solution to this problem. Instead of being annoyed and frustrated, you can follow the instructions given below and troubleshoot this irritating problem.

 

First of all, there are some measures you need to check:

Step.1: First and foremost step to follow is checking either you have entered a right WIFI password or not.

Step.2: Afterwards try to connect other devices to the same WIFI network and check either they are connected or not. If other devices are also not connecting then contact the Internet Service Provider.

Step.3: Do not forget to ensure that the Airplane mode of the device is off or not. The Airplane mode must be off. If it is on then swipe down the device’s screen and turn it off. Again try to connect to WIFI.

Steps To Troubleshoot The Problem Instantly:

  1. Turn off the WIFI connection and then restart it again by tapping the ON option
  2. If the problem still persists, then power off the device by long pressing the Power button up to at least 40 seconds
  3. Once the device is turn off, turn it on again
  4. You can also try to come closer to the router and check if the device is catching signal or not
  5. Scan for WIFI Servers by hitting the Scanning tab
  6. If still, nothing happens then, at last, you can do to go for “Add a WiFi network manually” option. These steps will surely help you in solving the problem.

Some Extra Troubleshooting Instructions:

The above-given steps will definitely be helpful. In case you didn’t get the appropriate solution then try to restart your Modem and Router. To restart the device, you need to unplug the Modem and Router for at least 30 seconds. After waiting for this period, plug the Modem in again.

Once the Modem power is on, plug your Router in. Wait for the device to turn on properly. You can also check if your router is set to use the WiFi channels from 1-11. The last option left after following the instructions is contacting the internet service provider or provider of the wireless router.

Hope The Above Steps Will Help To Solve The Problem

By using Kindle you can get access to several Ebooks just by sitting at one place. Kindle contains a wide range of Ebooks for people of any age including Children, adults and elderly age people. But sometimes due to some unwanted errors we need Amazon Kindle Help.

Amazon Kindle Support

In order to provide real-time Customer Service for Amazon Kindle user, there are several professionals who is just one call away. Yes to get Kindle Fire Support Or Kindle Fire Help you can contact the Kindle Tech Support Executive by simply dialing the Kindle Support Phone Number. Even after following all the instructions given here, you want to get professional Kindle Help then you must contact the Kindle Support Executive by dialing Kindle Tech Support Number i.e. 1-877-550-1655.

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Amazon Kindle Cannot Connect with Computer?

kindle fire user guide

To transfer files from the Computer to the Amazon Kindle it is important to connect the device with the Computer, sometimes the Device not gets connected with the PC. Without getting connected it is impossible to transfer the files directly. Keeping the same situation in mind here we have given the detailed solution to your problem. Stay connected and avail real-time solution. 

Your Amazon Kindle Device can’t connect with PC:

Is your Computer not recognizing your Kindle Fire while connected to USB??? Don’t worry here is the solution to your Amazon Kindle problem. Before heading towards the steps you must ensure Kindle Fire user guide lines: 

  • Your PC is switched on and not in Sleep Mode. When you connect your Amazon Kindle Set Up via USB, several drivers will get installed on your computer.
  •  Check the USB Ports. If the Kindle Fire is not connected while inserting the USB in front port, then try to insert in the back side port. Sometimes the USB ports for external devices or the front of the desktop computer tower do not have enough power to recognize your Kindle Fire.

After ensuring the above-given steps move towards the next procedure:

From the below-given content, you will get to know about the steps to follow if your Kindle Fire is not connected to the PC. If you still have any doubt then you can take help from the Amazon Kindle Support Executive. 

Make sure that your computer has the appropriate software installed 

You have to install special software for transferring content via USB. The Software will depend upon your Computers’ OS. You may install:

  • Mac OS X 10.5 and above:
  • Windows XP
    • Windows Media Player 11 for Windows XP
    • Windows Media Player 11 for Windows XP – 64 Bit Version 
  • Linux

If Still the Problem Persists: 

After completing the above-given instructions if your Kindle Fire is still not connected, then you will be required to reset both your computer and the Kindle Fire. 

To restart your Kindle Fire: 

  • First of all hit on the Power button and press it for 40 seconds or until the device restarts automatically. 
  • If Kindle Fire restart automatically within 40 seconds, then free the Power Button 
  • Else if, continue pressing the Power Button until the device turns on. 

Want to get Amazon Kindle Help from Tech Experts??

After going through the above-given steps it will become easier for you to connect the Kindle Fire with Computer. Still, if you have any issue, then you may contact the Kindle Fire Support Executive by dialing the Kindle Support Phone Number i.e. 1-877-550-1655. For further Amazon Kindle Help  you can  chat with customer support team on the website @ kindlesupporthelp.us. 

kindle support help number

 

We hope this article will be beneficial for you to solve your problems related to the Amazon Kindle device. If you want to ask any question in regard then you may write to us. Our experts will definitely help to solve the queries in real-time.

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